Returns & Exchanges

At Hard Jewelry, we stand behind our craftsmanship and want you to be 100% satisfied with your pieces. If your order isn't hitting the mark, you can return or exchange eligible items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online Returns Portal and enter your order number and zip code to start the process.

• 2.
  Secure Your Package

  Place your jewelry back in its original pouch and box to ensure it stays protected during transit.

• 3.
  Print and Ship

  Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Quality Inspection

  Once our team receives and inspects your return for wear, we will issue your refund or ship out your new exchange item within 5-7 business days.